Administrative Services Manager

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Related Professions

What is Administrative Services Manager?

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

Minimum education level

PT3

SPM

STPM

Diploma

Degree

Average salary

RM2862 - RM 6095

Example of a Job Position

Administrative Assistant

Administrative Coordinator

Administrative Manager

Administrative Officer

Administrative Specialist

Administrator

Business Administrator

Business Manager

Director of Operations

Office Manager

Task

Direct or coordinate the supportive services department of a business, agency, or organization

Prepare and review operational reports and schedules to ensure accuracy and efficiency

Set goals and deadlines for the department

Acquire, distribute and store supplies

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records

Knowledge

Administrative

Knowledge of administrative procedures and systems, such as managing words, managing documents and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

Administration and Management

Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

Economics and Accounting

Knowledge of economic and accounting principles and practices, financial markets, banking, and financial data analysis and reports.

Personnel and Human Resources

Knowledge of principles and procedures in recruiting personnel, selection, training, compensation and benefits, worker relations and negotiations, as well as personnel information systems.

Skills

Talking

Talk to others to convey information effectively

Complex Problem Solving

Identify complex problems and review related information in order to develop and evaluate options and solutions that can be applied.

Reading Understanding

Understand sentences and paragraphs written in work documents.

Coordination

Adjust the actions taken, with the actions of others.

Time Management

Set personal time with other people's time

Capability

1
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
2
Written Comprehension - The ability to read and understand information and ideas presented in writing